9bbd's Responsible Gaming Policy
Gaming should be fun, not stressful. 9bbd is committed to your protection — with age verification, deposit limits, self-exclusion, and round-the-clock support.
Why Responsible Gaming Matters
Online gaming is a form of entertainment. It can be a source of enjoyment, but losing control can lead to mental and financial harm. 9bbd believes gaming should always stay within the boundaries of entertainment — it should never become an essential part of daily life.
When you play on our platform, we want you to enjoy it fully aware and within your own budget. Placing bigger bets to recover lost money, or thinking of gaming as a source of income — these are signs of a problem. 9bbd is always here to help you make the right decisions.
Remember: Gaming is only for those aged 21 and above. You must be 21+ to open an account at 9bbd. 21+
Age Verification Is Mandatory
Registration and gaming at 9bbd is only permitted for those aged 21 and above. Accounts belonging to underage individuals will be closed immediately.
Age Restrictions & Verification
Protecting minors from gaming is one of our highest priorities. 9bbd strictly ensures that only individuals aged 21 and above can create an account and play on our platform.
During the account verification process, we confirm your age through your national identity card or other government-issued documents. If there is any doubt, we may request additional verification at any time.
If there are minors in your home, do not leave your account logged in on your device. Always log out after gaming and keep your password secure.
Protective Tools
9bbd offers several useful features to help you manage your gaming habits. Using these tools, you can enjoy gaming while staying within healthy limits.
Set Deposit Limits
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, no additional deposits can be made during that period — the simplest way to stay in control of your budget.
Session Time-Out
Set a limit on how long you can play in one session. Once the set time is up, the session will end automatically. Taking breaks is essential for mental wellbeing.
Self-Exclusion
Close your account for a set period or permanently. During self-exclusion, you will not be able to participate in any games or make any deposits.
Reality Check Reminders
A notification will appear on screen at regular intervals — reminding you how long you have been playing and how much you have deposited. This helps you make informed decisions.
Set Loss Limits
Gaming will automatically pause temporarily once you have lost beyond a set amount. This is an important financial protection tool that reduces unwanted losses.
Cool-Off Period
Take a break for a few days — during the cool-off period, the account stays active but gaming is temporarily disabled. Once the set period has passed, it will be reactivated if you wish to return.
How to Use the Protection Tools
All of 9bbd's responsible gaming tools are easily accessible from your account settings. Below is a detailed description of each feature:
- Deposit Limit Set a maximum daily, weekly, or monthly deposit amount from your account settings. The minimum deposit amount is ৳100. Once a limit is set, lowering it takes effect immediately, but raising it takes effect after a specified waiting period.
- Session Time Limit Set your preferred continuous gaming time starting from 30 minutes. When the time is up, a warning will appear and gaming will stop automatically.
- Self-Exclusion Close your account for 7 days, 30 days, 6 months, or permanently. You can also use this feature via live chat or by emailing [email protected]. Once permanently excluded, the account cannot be reactivated.
- Reality Check Receive automatic notifications every 30, 60, or 90 minutes. The notification will show a summary of your total time and deposits, and you can decide whether to stop or continue.
If you need help activating or changing any protection tool, contact our 24/7 live chat or email [email protected].
Signs of Problematic Gaming
If you notice the following signs, it means gaming is having a negative impact on your life. It is important to act quickly in such cases:
- Repeatedly placing bigger bets to recover lost money and being stuck in the thought of "I'll win next time."
- Spending long hours gaming while neglecting responsibilities to family, friends, or work.
- Hiding how much time or money is being spent on gaming from family or close ones.
- Spending money set aside for daily expenses or urgent needs on gaming.
- Feeling restless, anxious, or mentally uncomfortable when unable to play.
- Repeatedly failing to stop gaming and losing control despite trying.
- Taking on debt or borrowing money from others for gaming.
If any of the above signs appear, activate self-exclusion on your account and contact 9bbd support. We are always ready to help you.
Tips for Healthy Gaming
Set a Budget
Decide how much money you will spend before you start gaming. Do not exceed this amount, and treat any money lost as the cost of entertainment — do not expect to get it back.
Set a Time Limit
Set a fixed time limit for gaming. Use an alarm or session timer. Avoid long continuous gaming sessions and take regular breaks.
Don't Play on Impulse
Avoid gaming when you are feeling sad, angry, or frustrated. When you are not in a good mental state, it is harder to make sound decisions and the likelihood of taking excessive risks increases.
Keep Gaming as Entertainment
Never think of gaming as a source of income or a solution to financial problems. It is purely a form of entertainment. Winnings are a bonus, not compensation for money lost.
If You Need Help
Is gaming causing problems in your life? Don't face it alone — talk to us. 9bbd's support team is available around the clock in Bengali to assist you.
Contact 9bbd Support
Our responsible gaming team is available 7 days a week, 24 hours a day. Contact us to activate self-exclusion, deposit limits, or any other protection tool.
Live Chat: Get an instant connection from any page on the site.
Email: [email protected]
Language: Support is available in both Bengali and English.
9bbd's Policies & Commitments
Self-Exclusion Policy
Self-exclusion is a voluntary decision that you can make yourself. During self-exclusion at 9bbd, logging into your account, playing games, or making deposits is completely blocked. You choose the exclusion period — 7 days, 30 days, 6 months, or permanent. Exclusion cannot be lifted before the set period ends.
Protection of Minors
Be vigilant to ensure that no child or minor can access the gaming platform using your device. Do not share your 9bbd account with any third party. Using parental control software on your device can be a good step.
Data Protection & SSL Encryption
9bbd uses SSL encryption technology to keep your personal information and financial transactions fully secure. Use a strong password for your account security and do not share it with anyone.
Fair Play Policy
9bbd ensures fair play in all games. Our games are independently tested and operated using Random Number Generator (RNG) technology, which ensures every outcome is completely unbiased and random.
This policy applies to all services on the 9bbd platform. For detailed terms, please read our Terms & Conditions.
Enjoy 9bbd's Entertainment Safely
Responsible gaming ensures an enjoyable experience. Visit our FAQ to learn more, or enjoy cricket, slots, and casino games.